📜 Terms and Conditions

Last Updated: 31/03/2026

Welcome to Dalina, a clothing store. By using our website and placing an order, you agree to the following terms and conditions:

1- Products

Dalina offers a variety of clothing items.
All images and descriptions are for illustrative purposes only. Actual product colors or details may slightly vary.

2- Orders and Payment

All information provided during checkout must be accurate and complete.
We accept the available payment methods shown at checkout.
We reserve the right to reject or cancel any order due to product unavailability or incorrect information.

3- Delivery

We deliver within Kuwait and all GCC countries.
Delivery time depends on the customer’s location and the selected shipping method. We aim to deliver within the estimated timeframe.

4- Intellectual Property

All website content including images, logos, text, and designs are the property of Dalina and may not be used without prior permission.

5- Modifications

Dalina reserves the right to update or modify these terms at any time. Updates will be posted on this page.

6- Contact

For any inquiries or support, please contact us:
📞 96555184767

🔒 Privacy Policy

At Dalina, we respect your privacy:

1- Information We Collect

We collect customer information such as:
• Name
• Phone number
• Delivery address

We may also collect technical data such as IP address and device type.

2- Use of Information

We use your information to:
• Process orders
• Improve our services
• Send updates or promotions (with your consent)

3- Data Protection

We protect your data and do not share it with third parties except when necessary (e.g., shipping or payment providers).

4- Cookies

Our website uses cookies to enhance your experience.

5- User Rights

You have the right to:
• Access your data
• Modify your data
• Request deletion

You can contact us anytime.

🔄 Return and Exchange Policy

You may request a return or exchange within 14 days of receiving your order in the following cases:
• Damaged or defective product
• Incorrect item received

Conditions:
• Product must be unused
• In original packaging
• Contact us within the allowed period
• Provide a clear photo and order number